Category: Birmingham Water Works
Birmingham Water Works Making Progress on Automated Meter-Reading System
Phase 2 of the project is expected to begin by the end of the year.
BWWB Hires Previous General Manager to Lead Water System Again
A former board member was removed from the meeting as he was criticizing the choice to name Mac Underwood to the GM slot.
Birmingham Water Works Considers New Meter-Testing Equipment
The current equipment is old and incompatible with a planned new meter-reading system. Replacing it would cost $1.2 million with additional operational costs of more than $1.8 million over five years. Read more.
Four New Members Join Birmingham Water Works Board
The new board this week reappointed its previous officers. Read more.
Customer Airs Frustration With Inaccurate Water Bills; Utility Moving Toward Automated Reading
A Birmingham Water Works customer recently went to show members of the utility’s board what it takes to resolve one billing dispute, including four in-person trips to the customer service center. Read more.
BWWB Employees Renew Confidence in Management, Board to Address Potential Disparities
Birmingham Water Works employees who expressed no confidence in the utility’s senior management last year now say they have a voice in processes and decisions related to salaries, promotions and disciplinary actions, and they believe all their issues will be resolved. Read more.
BWWB Votes 5-3 for Budget That Includes 4.9% Rate Increase
The rate hike is the ninth annual increase during the past decade for residents in the five-county greater Birmingham area served by Alabama’s largest water utility. Read more.
Water Works to Send Letter About Possible Lead Service Lines
Some Birmingham Water Works customers will receive letters from the utility next week alerting them that their homes might be served by lead pipes. Read more.
Residents Oppose Water-Rate Increase During Public Hearing
Birmingham Water Works officials say the 4.9% increase is needed because of escalating costs and plans to upgrade to automated meter readers, but residents said their bills are too high already, and the BWW Board should look for other ways to raise money. Read more.
Birmingham Water Works Proposes 4.9% Rate Increase, Budget to Begin Transition to Automated Meters
For the sixth year in a row, customers of Birmingham Water Works are likely to see a rate hike in 2025. The proposed 4.9% increase comes as some residents continue to complain about receiving exorbitant water bills or no bills at all. Read more.
